Newly Admitted Students FAQs

Registration

Please review the Academic Calendar for the first day of instruction and course registration timeframes on the Registrar Office’s webpage (https://webapps.sfsu.edu/public/webcal/acadcalendar).

You may register during Open Enrollment. Open Enrollment periods are also found on the Academic Calendar.

Registration takes place entirely online through your Student Center. Please review the Registrar Office’s Registration Guide for instructions.

If your program is offered through the College of Extended Learning, visit the following page for more information on registration.

You may self-advise using your program’s academic bulletin or reach out to your Graduate Coordinator for advising.

Students in a 30-unit graduate program will usually enroll in 2-3 courses/6-9 units a semester. If you are in the United States studying on an F-1 student visa, you will need to enroll in a minimum of 8 units.

6.1+ units are considered full time for a Graduate Student.

Graduate students may enroll in up to 16 units total per semester.

Work with your department advisor to complete and submit a Request to Exceed Regular Academic Unit Load form.

Cost, Payment, & Financial Aid

The amount you owe in tuition will vary depending on the number of units you register for, the program you are enrolled in, and your residency status. The Bursar’s Office schedule of tuition and fees for the Fall 2021 semester can be found at https://bursar.sfsu.edu/content/Fall-2021#Fall%202019%20TAF.

All payments are made through the Bursar’s Office. You can pay online through your Student Center - in the “Finances” section, click on the “Make a Payment” link. For a tutorial visit https://www.youtube.com/watch?v=xgeMSla6jWI.

For additional information on payment options, please visit the Bursar's Office website: https://bursar.sfsu.edu/.

You may make international payments via Flywire at https://sfsu.flywire.com. Options include bank transfer, debit/credit cards, or other local payment options, depending on the country. For more information, visit https://bursar.sfsu.edu/Student-Services/payment-methods#wt.

SF State is pleased to offer an Online Installment Payment Plan through the Student Center application. The online installment payment plan is an opportunity for students to pay Fall or Spring Semester's tuition or non-resident tuition in 3 monthly installments rather than in one lump sum. For information on how to self-enroll, visit https://bursar.sfsu.edu/students_services/ssipp.

It is recommended that you submit a service ticket (1-2 business day response time) at https://bursar.sfsu.edu/inquiry

Phone: (415)338-1281

Hours: Monday - Friday 9:00 a.m. - 4:00 p.m. (Closed 12:00 p.m. - 1:00 p.m.)

Please visit the following website to learn more about applying for financial aid, receiving and reviewing you award, and disbursement: https://financialaid.sfsu.edu/financialaidguide

Many part-time graduate students are eligible to receive federal student loans. For details about your eligibility or other types of financial aid, please consult with our Financial Aid Office.

The first disbursement of the semester will be one week before school starts. There are a few financial aid types that are scheduled to disburse later in the semester. These include:

  • Pell Grant - Credential
  • MBA Grant
  • Ed Doc Grant
  • TEACH Grant
  • Middle Class Scholarship

Email:  finaid@sfsu.edu

Phone: (415) 338-7000

Hours:  Monday – Friday, 8:30 a.m. – 4:30 p.m. 

TDD: (415) 338-4321

Our Office of International Programs (OIP) website offers a list of scholarships that international student may qualify for, listed here https://oip.sfsu.edu/f1/current/financialassistance.

Our Office of International Programs (OIP) website lists job resources that international students qualify for. Look for the “Employment” Section on the following link: https://oip.sfsu.edu/f1/current

Virtual Learning

This will depend on the type of course you have enrolled in:

  • In-person courses are held on campus, with face-to-face instruction, in a traditional classroom setting.
  • Hybrid courses will have both a virtual and on-campus component
  • Synchronous virtual classes will require you to log into a Zoom meeting at a regular specific time
  • Asynchronous virtual courses do not require real-time interaction; instead, content is available online for students to access when it best suits their schedules, and assignments are completed to deadlines.

Expect to use a combination of the iLearn platform and ZOOM. Expect regular emails in regard to coursework and be prepared to commit additional time to getting organized and familiar with the virtual learning environment.

iLearn: Similar to Moodle, Canvas, or Blackboard, iLearn is SF State's learning management system where instructors can organize their courses and materials and students can efficiently interact with resources and participate in classes.

Log-in to iLearn at https://ilearn.sfsu.edu.

For support navigating and using iLearn, please visit Academic Technology’s iLearn Quickstart Guide: https://athelp.sfsu.edu/hc/en-us/articles/360052464074-iLearn-Quickstart-for-students. 

 

Microsoft Office 365 and Windows: Students enrolled full-time or part-time in a degree granting program at SF State (i.e., matriculating students) are eligible for a free copy of Microsoft Office 365 Education for Students. Please visit https://its.sfsu.edu/service/office365students for instructions on obtaining this software.

Zoom: SF State uses the Zoom web and video conferencing application.  Zoom provides high quality, real-time video, voice, chat, and other collaboration options for faculty, students, and staff.

Learn more about Zoom: https://athelp.sfsu.edu/hc/en-us/categories/202613058-Web-conferencing-Zoom-

Academic Technology Help Center: SF State offers a Technology Help Center which provides how-to guides and support for a variety of technical platforms including iLearn, Zoom, and more. Please visit our Help Center at https://athelp.sfsu.edu/hc/en-us.

Information Technology Services: For support with accessing your email, Gateway, Student Center, connecting to Wi-Fi at SF State, or account access issues, please visit Information Technology Services at https://its.sfsu.edu/.

Library (laptop/equipment rental): Students can request a loaner laptop for the Fall 2021 semester by submitting a request using the form available here or by going to the service portal https://sfsu.service-now.com/sp, entering "laptop" in the search, and choosing "Fall Semester 2021 Laptop Loan Request".

Library staff will contact you to arrange the loan and have the laptop shipped.

Tutoring for graduate students is available through Tutoring and Academic Support (TASC) https://tutoring.sfsu.edu/. TASC aims to match graduate students up with graduate tutors. Graduate students can request an appointment for tutoring by filling out their information form at https://sfsu.co1.qualtrics.com/jfe/form/SV_0qvOekIbp9T2Fuu.

The J. Paul Leonard Library at SF State also offers assistance with research. For help with research, please visit https://library.sfsu.edu/research-help.

Accessing Important Resources

Your Student ID Card (also known as OneCard or Gator Pass) functions as your identification card for our university. It can be used at SF State for the following services:

  • Photo ID card
  • Library card
  • Print/Copy card
  • Declining Balance card
  • Access card
  • Meal Plan card

Your Student ID also serves as your J. Paul Leonard Library (https://library.sfsu.edu/) card and a door access card for residential students. Additionally, your Student ID card has a campus declining balance feature that allows access to copy and print stations as well as the ability to make purchases with on-campus merchants. Visit the OneCard Merchants page (https://onecard.sfsu.edu/merchants) to see a complete listing of where your declining balance card feature can be used.

Moreover, your Student ID card also provides transit features as it is also a Clipper card.  Clipper is the all-in-one transit card for the Bay Area. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART or other products for all major Bay Area transit systems.

For more information about your Student ID card, please visit the following webpage: https://onecard.sfsu.edu/.

Please visit the OneCard website for details on obtaining your ID Card: https://onecard.sfsu.edu/.

Student Health provides confidential basic health as well as primary care, psychiatry, pharmacy, laboratory, and x-ray services. Please visit their webpage for details: https://health.sfsu.edu/.

Counseling and Psychological Services (CAPS) at SF State offers a variety of support services for students including group counseling, individual counseling, workshops, and more! Available resources through CAPS are listed on their webpage at https://psyservs.sfsu.edu/Counseling_Services/Counseling_Services.

If you are interested in mental health services, please call CAPS at (415) 338-2208.

CalFresh provides financial assistance for purchasing food to eligible California residents. SF State offers a CalFresh Help Clinic for students interested in checking eligibility and applying for CalFresh. Please visit the CalFresh Help Clinic website for questions, eligibility information, and enrollment support: https://basicneeds.sfsu.edu/calfresh-help-clinic.

Gator Groceries is a direct response to the need among the SF State student population for more resources to fight food insecurity – the lack of access to nutritious food. Students can learn more about Gator Groceries on their website http://asi.sfsu.edu/gator-groceries/.
 

All SF State students who are interested in participating in the food pantry/food cupboard for Fall 2021 are required to register through this form to access the pantry: https://docs.google.com/forms/d/e/1FAIpQLSc_v2IvZOpeOyFcqoQO2UyiFXqPUMsVooCu6vIp7tSfrW-5Bw/viewform

Associated Students: https://asi.sfsu.edu/

Asian American and Pacific Islander Retention and Education (ASPIRE): https://aspire.sfsu.edu/

Email: aspire@sfsu.edu

Disability Programs and Resource Center (DPRC): https://access.sfsu.edu/

Email: dprc@sfsu.edu

Telephone: (415) 338-2472

Video Phone: (415) 335-7210
 

Dream Resource Center: https://drc.sfsu.edu/

E-mail: drc@sfsu.edu

Food+Shelter+Success: https://basicneeds.sfsu.edu/

Email: basicneeds@sfsu.edu
Call: (415) 338-1203

 

Office of International Programs (OIP): https://oip.sfsu.edu/f1/new/home

Email: f1@sfsu.edu

Queer & Trans Resource Center: https://asi.sfsu.edu/qtrc/

Email: qtrc@asi.sfsu.edu

Recreation: https://campusrec.sfsu.edu/

SF State Student Organizations

Directory: https://sfsu.campuslabs.com/engage/organizations

 

The Black Unity Center: https://equity.sfsu.edu/blackunitycenter

Email: blackunitycenter@sfsu.edu

Veterans Services: https://veterans.sfsu.edu/

Email: veterans@sfsu.edu

Phone: (415) 338-2336

Women’s Center: https://asi.sfsu.edu/womens-center/

Email: womencenter@asi.sfsu.edu

FAQ Directory

Department/Office

Link

Academic Technology Help Center

https://athelp.sfsu.edu/hc/en-us

Bursar Frequently Asked Questions (FAQ)

 

https://bursar.sfsu.edu/Student-Services/3513-frequently-asked-questions#feepayment-5

Division of Student Life & Dean of Students Academics & Advising

https://dos.sfsu.edu/covid-19/faqs-during-remote-instruction

Library Resources and Services

 

Libguides

https://libguides.sfsu.edu/updates

 

https://libguides.sfsu.edu/?b=g&d=a

 

Office of International Programs (OIP) Fall 2021 New Students

https://oip.sfsu.edu/f1/new/home

Registration & Enrollment

https://registrar.sfsu.edu/registration_enrollment_info

Remote Learning Student Technology Quickguide

https://instructionalcontinuity.sfsu.edu/keep-learning-student-quickguide

Student Health Services

https://health.sfsu.edu/content/new-student-frequently-asked-questions

Campus

This will vary based on the type of courses you registered for.

  • In-person courses are held on campus, with face-to-face instruction, in a traditional classroom setting.
  • Hybrid courses will have both a virtual and on-campus component.
  • Synchronous virtual courses will require you to log into a ZOOM meeting at a regular specific time.
  • Asynchronous virtual courses do not require real-time interaction; instead, content is available online for students to access when it best suits their schedules, and assignments are completed to deadlines.

The method of instruction will determine if you should be prepared to visit campus to attend a class session. Other resources may still be accessed remotely at this time.

Please visit our SF State Campus Plan webpage for current information on campus operations for the Fall 2021 semester: https://news.sfsu.edu/campus-plan

For current details on how to get to SF State, please visit our Parking and Transportation Office's webpage: https://parking.sfsu.edu/